A view on the state of e-commerce in South Africa, with no mention of a new normal, pivoting or anything unprecedented. Read more

Business Intelligence Convenience COVID-19 Ecommerce Economic Financial FMCG Loyalty Product Public Needs Retail Shopper / Consumer Shopper Marketing Trends

There has never been a more important time to understand the shopper. Brick and mortar stores have remained resilient whilst online shopping has accelerated. Although the overarching shopper need states still hold true, Read more

FMCG Private Label Product Retail Shopper / Consumer Shopper Marketing Trends

The informal retail1 sector operates via various channel formats, such as hawkers, small and large spazas Read more

Convenience FMCG Loyalty Point of Purchase Retail Shopper / Consumer Shopper Marketing Trading Environment Wholesale

These days most of us can agree that time is one of our ultimate luxuries. As a result, satisfying shoppers’ need for convenience for any FMCG retailer is not just a “nice to have”, but a business imperative – an imperative that takes on new signific... Read more

Business Intelligence Convenience COVID-19 FMCG Product Retail Shopper / Consumer Shopper Marketing Trading Environment Trends

Private label has established its place as a key feature in FMCG retail, driven by retailers and embraced by South African shoppers. According to a recent report,1 in 2019 private label sales grew +9.6% year-on-year Read more

Business Intelligence Financial FMCG Private Label Product Retail Shopper / Consumer Shopper Marketing Trends

Shopper behaviour has changed over the past year in response to the new economic, societal and psychological dynamics largely triggered by the COVID-19 pandemic. A year later, we continue to observe shifts in shopper behaviour driven by shopper’s nee... Read more

FMCG Retail Shopper / Consumer Shopper Marketing

The independent FMCG market (represented by unlisted wholesalers and retailers) remains a key area of opportunity for suppliers in South Africa. The dynamic nature of this market sector, within a context of macro-environmental factors impacting South... Read more

Business Intelligence COVID-19 FMCG Manufacturing Product Retail Shopper / Consumer Trading Environment Trends Wholesale