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Event Info

Why Invest

Customer opportunity analysis workshop and business plan build

PROGRAMME OBJECTIVES

  • Kickstart your annual business / commercial planning calendar with the right data, intelligence and insights
  • Develop a clear understanding by retail customer of the opportunities and threats i.e. the ‘So What?’ for your business and your brands
  • Build informed and aligned customer commercial plans

TARGET ATTENDEES

  • Customer team: National Account Managers / Key Account Managers / Customer Commercial Managers
  • Brand, Shopper Marketing & Category Managers
  • Customer Operations Managers

PROGRAMME OUTCOMES

  • Understand current and forecast retail trading conditions, the impact on shopper behaviour and retailers’ response
  • Insight for optimal ROI decisions across the major retailers
  • Gain deeper insight into your retail customer's strategic focus areas, channel and format strategies and SWOTs as input into building customer centric business plans
  • Identify customer opportunities for your business 
  • Brand, category and sales teams that are aligned on where the opportunities lie
  • Populated customer business plan templates, if the two-day process is selected

PROGRAMME OVERVIEW

Day 1: Customer Opportunities Workshop

The SA FMCG trading landscape

  • Trading context
  • Retailers' comparative performance
  • Shopper demands and retail’s response

Day 2: Customer business plan build

  • Population of simple, effective customer business plan templates

DURATION & FACILITATION METHOD

  • 2 days
  • In workroom

Retailer deep dive

  • Brand and format positioning
  • Financial performance
  • Store footprint and growth
  • Strategic focus areas
  • What’s going on in store


 

Great work on the presentation, the content, and your level of engagement and facilitating the workshop. I highly recommend this workshop.

- National Commercial Director

Connect with us

Interested? Or have a question? Leave your details and we will contact you.


 

 

 

RETAILERS COVERED (4 - 5 OF YOUR CHOICE)  

Corporate Retail

Independent Retail 

Informal Retail